Healthcare Equipment Operations
CustodyFlow gives your team one system to dispatch equipment, track custody, reduce delays, and stay audit-ready across every handoff.
For dispatch teams, equipment operations, and clinical workflows.
Not spreadsheets. Not asset lists.
A live operations system built for real healthcare workflows.
Oxygen Concentrator OXY-...
URGENTEquipment Depot → Unit D
Unassigned
Hospital Bed BED-005
HIGHCommunity Homes → Equipment Depot
Unassigned
Infusion Pump INF-003
URGENTEquipment Depot → Unit C
Wheelchair WCH-006
HIGHEquipment Depot → Unit B
Infusion Pump INF-005
URGENTUnit C · Oncology
Wheelchair WCH-007
HIGHUnit C → Unit A
Infusion Pump INF-008
URGENTUnit B · Surgical
The Problem
When equipment is late, everyone feels it - from the unit to the patient.
Most teams still rely on spreadsheets, calls, and manual coordination to manage this.
How It Works
From request to audit - one connected system across teams, assets, and workflows.
Equipment moves across teams, locations, and workflows. CustodyFlow connects every step.
Requests are created for discharge, transfer, or care - each becomes a structured work order.
Dispatchers review requests, check availability, and assign the right technician based on priority, workload, and location.
Technicians execute tasks in the field - pickup, delivery, transfers, and returns - with scan-based accuracy at every step.
Every status change, location update, and custody transfer is recorded in real time - full visibility across assets and workflows.
Every action is logged automatically, creating a complete audit trail for compliance, reporting, and operational review.
Asset Lifecycle
Delivery and pickup move assets in opposite directions. CustodyFlow tracks every transition as assets move between ready, in use, and decontamination.
Product
Tour the surfaces your team will actually run on - dispatch, work orders, smart assignment, and operational intelligence.
Oxygen Concentrator OXY-...
URGENTEquipment Depot → Unit D
Unassigned
Hospital Bed BED-005
HIGHCommunity Homes → Equipment Depot
Unassigned
Infusion Pump INF-003
URGENTEquipment Depot → Unit C
Wheelchair WCH-006
HIGHEquipment Depot → Unit B
Infusion Pump INF-005
URGENTUnit C · Oncology
Wheelchair WCH-007
HIGHUnit C → Unit A
Infusion Pump INF-008
URGENTUnit B · Surgical
Priority lanes
Keep critical jobs visible and separate from standard flow.
Live risks banner
Overdue pickups, decon backlog, and unit shortages surface at the top of the board.
One-click filters
Filter to overdue, blocked, unassigned, or due-today without leaving the board.
Cross-shift handoff
Flag a work order and attach a note for the incoming dispatcher.
Outcomes
Urgency is surfaced on the board, not buried in a report.
Match jobs to availability and skill from one view.
Spot gaps and rebalance before they become incidents.
Custody events are captured as they happen - reports are one click away.
Pilot & Pricing
See how CustodyFlow works inside your actual workflow before committing.
2–4 week guided rollout in your environment.
What's included
By the end, you will know
Limited pilot availability
After a successful pilot, CustodyFlow scales across your operations.
Includes
Pricing is based on
See how CustodyFlow helps your team dispatch faster, track custody clearly, and run equipment operations with confidence.